Overview
GetResponse is an email marketing platform with AI content generators, signup forms, landing pages and automation workflows. Higher plans add sales funnels, abandoned cart recovery, webinars, a website builder and an online course creator. Enterprise adds SMS marketing, transactional emails and a dedicated IP.
Label: Vendor-described — Captured from the vendor's own materials. Not independently verified.
Best for
- Small businesses building and nurturing an email list
- E-commerce sellers needing automation and abandoned-cart flows
- Creators selling courses, webinars or paid newsletters
Key features
- Email marketing with autoresponders and AI content generators
- Marketing automation workflows and advanced segmentation
- Landing pages, website builder, signup forms and popups
- Sales funnels, abandoned cart recovery and promo codes
- Webinars, course creator and premium newsletters (Creator plan)
- 170+ integrations plus public API
What it does
- Email campaigns with AI content generators
- Automation workflows and audience segmentation
- Landing page builder, signup forms and popups
- Sales funnels and abandoned cart recovery
- Webinars, website builder and course creator
- Web push notifications
Use cases
- Send email newsletters and automated follow-ups — Email campaigns with AI content tools, automation workflows, landing pages and funnels.
Drawbacks & cautions
- Starter includes only 1 custom automation workflow
- SMS marketing, transactional emails and dedicated IP are Enterprise only
- Contact limit for listed prices is not shown on the pricing page
What users say
Across Trustpilot, Capterra and G2, users mostly praise ease of use and support. Common complaints are billing and refund policies, rising cost as lists grow, and a dated editor.
What people like
- Easy to set up and use, including for email marketing beginners au.trustpilot.com, capterra.com, g2.com
- Support is often described as fast and helpful, with useful onboarding au.trustpilot.com, g2.com
- Strong automation and autoresponders with landing pages and webinars in one tool capterra.com
Common complaints
- Billing friction: upfront long-term charges, renewals and hard-to-get refunds au.trustpilot.com, capterra.com
- Price rises quickly as your contact list grows capterra.com
- Templates and editor feel dated; customization is limited capterra.com, g2.com
- Occasional deliverability issues with campaigns landing in spam au.trustpilot.com, capterra.com
Scores are shown as each site published them on the date checked. They come from those sites' reviewers, not from us, and they never affect our rankings. Ratings based on fewer than 10 reviews are left out. The summaries are our own words, gathered Oct 22, 2026; follow the links to read the reviews.
Alternatives
- ActiveCampaign — Email marketing and automation platform with AI campaign tools, CRM, SMS and WhatsApp messaging
- Brevo — Email, SMS and WhatsApp marketing platform with automation, CRM and transactional messaging
- Instantly — Cold email outreach platform with email warmup, B2B lead database, CRM and AI reply agents
- Systeme.io — All-in-one platform for sales funnels, email marketing, online courses and websites
Evidence
| Fact | Label | Source | Observed |
|---|---|---|---|
| hasApi | Vendor-described | www.getresponse.com | Oct 17, 2026 |
| pricing | Vendor-described | www.getresponse.com | Oct 17, 2026 |
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