Overview
FieldPulse is field service management software for trades such as HVAC, plumbing, electrical, garage door and locksmith businesses. It covers scheduling and dispatch, estimates and invoices, payments, job costing, inventory, maintenance agreements and a customer portal. Operator AI acts as a 24/7 dispatcher that answers after-hours or overflow calls and books jobs, and the Maverick assistant answers questions from the company's own data and drafts estimates and reports.
Label: Vendor-described — Captured from the vendor's own materials. Not independently verified.
Best for
- HVAC, plumbing and electrical companies with field technicians
- Trades businesses wanting AI to answer overflow and after-hours calls
Key features
- Operator AI books jobs from after-hours calls
- Maverick AI assistant included on every plan
- Scheduling and dispatch board
- Estimates, invoices and payments
- QuickBooks integration
What it does
- Scheduling, dispatching and work order management
- Estimates, invoices and FieldPulse Payments
- Operator AI 24/7 call answering and job booking
- Maverick AI assistant for data questions, estimates and reports
- Job costing, inventory and maintenance agreements
- Customer portal and online booking portal
Use cases
Not mapped to a use case yet.
Drawbacks & cautions
- No published prices; a sales conversation is required for a quote
- Engage phone system, fleet tracking, pricebook and custom forms are premium add-ons
What users say
Capterra reviewers praise FieldPulse's support team and all-in-one job management. Complaints center on setup effort, sync bugs and add-on costs.
What people like
- Responsive support team that resolves issues quickly capterra.com
- Scheduling, estimates, invoicing and payments in one place capterra.com
- QuickBooks integration and automatic customer notifications capterra.com
Common complaints
- Setup takes time and some features feel complex capterra.com
- Bugs and QuickBooks sync problems reported capterra.com
- Add-ons and per-user fees add up; mobile app weak on poor signal capterra.com
Scores are shown as each site published them on the date checked. They come from those sites' reviewers, not from us, and they never affect our rankings. Ratings based on fewer than 10 reviews are left out. The summaries are our own words, gathered Oct 22, 2026; follow the links to read the reviews.
Alternatives
- Housecall Pro — Field service software for home service businesses: scheduling, dispatch, invoicing, payments and AI call answering
- Jobber — Field service software for quoting, scheduling, invoicing and payments for home service businesses
- ServiceM8 — Job management app for trades: scheduling, quotes, invoices and payments priced by jobs per month
- Workiz — Field service software for scheduling, dispatch, invoicing and AI call answering for home services
Evidence
| Fact | Label | Source | Observed |
|---|---|---|---|
| capabilities | Vendor-described | www.fieldpulse.com | Oct 22, 2026 |
| pricing | Vendor-described | www.fieldpulse.com | Oct 22, 2026 |
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