Overview
Jobber is field service management software for home and commercial service businesses such as HVAC, plumbing, landscaping and cleaning. It covers quotes, scheduling, job management, invoicing, online payments, online booking and a client hub. Higher plans add automations, two-way SMS, job costing, marketing tools and an AI Receptionist.
Label: Vendor-described — Captured from the vendor's own materials. Not independently verified.
Best for
- Home service contractors such as HVAC, plumbing, landscaping and cleaning
- Solo operators up to teams of 15+ users
Key features
- Online booking and scheduling
- Quotes and invoices with online payments
- Automated invoice follow-ups
- Client CRM and client hub
- QuickBooks Online and Xero integrations
- AI Receptionist on higher tiers
What it does
- Quotes, invoices and online payments
- Scheduling, job management and online booking
- Client hub and automated reminders and follow-ups
- Two-way SMS and custom workflow automations
- Job costing and time tracking
- AI Receptionist and Jobber AI quoting help
Use cases
- Answer missed calls and book jobs while you're on site — Includes an AI Receptionist plus online booking, reminders and two-way SMS for home service businesses.
- Quote, schedule and invoice trade jobs from one app — Quotes, invoices, online payments, scheduling and automated follow-ups for home service businesses.
Drawbacks & cautions
- Extra users cost $29/month each
- Marketing Suite ($99/month), Receptionist ($29/month) and Pipeline ($49/month) are add-ons below the Plus plan
- QuickBooks Online sync and automated reminders start at the Connect plan
What users say
Across Capterra and Trustpilot reviews, users like Jobber's ease of use, all-in-one scheduling-to-payment workflow and helpful support. Common gripes are plan-tier pricing, QuickBooks sync issues, mobile app glitches and unannounced interface changes.
What people like
- Intuitive and quick for office staff and crews to learn capterra.com
- Puts scheduling, quoting, invoicing and payments in one place, with a handy drag-and-drop calendar capterra.com, au.trustpilot.com
- Support staff often described as helpful and responsive, including during onboarding capterra.com, au.trustpilot.com
- Online payments and automated reminders help businesses get paid faster capterra.com
Common complaints
- Key features sit behind pricier plans or add-ons, so costs climb as needs grow capterra.com, au.trustpilot.com
- QuickBooks sync problems, e.g. with tax settings, invoice numbering and payment matching capterra.com, au.trustpilot.com
- Mobile app can be slow or glitchy and lacks offline access in weak-signal areas capterra.com
- Frequent interface and workflow changes move familiar features or add steps au.trustpilot.com
Scores are shown as each site published them on the date checked. They come from those sites' reviewers, not from us, and they never affect our rankings. Ratings based on fewer than 10 reviews are left out. The summaries are our own words, gathered Oct 22, 2026; follow the links to read the reviews.
Alternatives
- Housecall Pro — Field service software for home service businesses: scheduling, dispatch, invoicing, payments and AI call answering
- ServiceM8 — Job management app for trades: scheduling, quotes, invoices and payments priced by jobs per month
- Workiz — Field service software for scheduling, dispatch, invoicing and AI call answering for home services
Evidence
| Fact | Label | Source | Observed |
|---|---|---|---|
| hasApi | Vendor-described | developer.getjobber.com | Oct 17, 2026 |
| overview | Vendor-described | www.getjobber.com | Oct 17, 2026 |
| pricing | Vendor-described | www.getjobber.com | Oct 17, 2026 |
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