Overview
MyCase is legal practice management software for solo and small law firms. It covers client intake, case and document management, calendaring, client portal and texting, time tracking, billing and payments through LawPay. Its 8am IQ AI features summarize documents, build case timelines and extract facts.
Label: Vendor-described — Captured from the vendor's own materials. Not independently verified.
Best for
- Small and mid-sized law firms across practice areas like criminal defense, family and immigration
- Firms wanting case management, billing and client portal in one cloud tool
Key features
- Case, contact and calendar management
- Time tracking, invoicing and trust accounting
- LawPay online payments
- Document generation, workflows and unlimited eSignatures
- Client intake forms, legal CRM and two-way texting
- 8am IQ AI assistants for writing, documents and case analysis
What it does
- Online intake forms and lead pipeline
- Case management with calendaring and document generation
- Client portal and texting
- Time tracking, invoicing and payments via LawPay
- 8am IQ case assistant for summaries, timelines and fact extraction
- OCR on scanned documents
Use cases
- Run intake, billing and case files for a small law firm — Intake forms, case management, client portal, billing with LawPay payments and an AI case assistant.
Drawbacks & cautions
- Open API is available only on the Advanced tier
- MyCase Accounting costs an extra $39 per user per month
- Extra AI Discovery OCR pages cost $30 per 5,000 pages
What users say
Across Capterra and G2 reviews, law firms say MyCase is easy to use and covers case management, billing and client communication well. Recurring complaints are missing features, document management limits and rising costs.
What people like
- Intuitive and easy to learn; ease of use is the top G2 theme capterra.ca, g2.com
- Case management, time tracking, billing and client messaging in one platform capterra.ca, g2.com
- Client portal for document sharing and texting saves staff time capterra.ca, g2.com
- Seen as reasonably priced compared with some competitors capterra.ca
Common complaints
- Missing features and limited customization and reporting g2.com, capterra.ca
- Document management issues are a frequent G2 complaint g2.com
- Rising subscription costs and add-on fees g2.com
- Slowdowns with large data volumes and difficult data migration capterra.ca
Scores are shown as each site published them on the date checked. They come from those sites' reviewers, not from us, and they never affect our rankings. Ratings based on fewer than 10 reviews are left out. The summaries are our own words, gathered Oct 22, 2026; follow the links to read the reviews.
Alternatives
- Rocket Lawyer — Online legal documents, e-signatures, AI legal Q&A and attorney access for small businesses
- Smokeball — Legal practice management software with automatic time tracking, billing and AI matter assistant
Evidence
| Fact | Label | Source | Observed |
|---|---|---|---|
| capabilities | Vendor-described | www.mycase.com | Oct 17, 2026 |
| hasApi | Vendor-described | supportcenter.mycase.com | Oct 17, 2026 |
| pricing | Vendor-described | www.mycase.com | Oct 17, 2026 |
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