Overview
Lindy is an AI assistant that connects to a team's tools and completes tasks such as managing inboxes, scheduling, recording and summarizing meetings, updating a CRM and producing reports. It works in Slack, iMessage and email, runs scheduled routines and can wait for approval before sending or writing. It offers role templates for sales, marketing, support, recruiting and operations.
Label: Vendor-described — Captured from the vendor's own materials. Not independently verified.
Best for
- Small teams automating email, meeting notes and routine admin with an AI assistant
- Non-technical teams wanting AI agents connected to Slack, Gmail and CRM
Key features
- Connects to Gmail, Slack, Notion, HubSpot and 1,500+ tools
- Scheduled routines like daily briefs and weekly reports
- Shared team assistant answering in Slack threads
- Reusable skills for research, decks and dashboards
- Approval step before sending or writing actions
- Browser automation when no integration exists
What it does
- Inbox management and reply drafting
- Meeting recording, notes, scheduling and follow-up
- Scheduled routines such as daily briefs and weekly reports
- 40+ built-in skills and saved team skills
- Connects to 1,500+ integrations and MCP servers
- Approval step before write or send actions
Use cases
Not mapped to a use case yet.
Drawbacks & cautions
- Free credits last only 7 days
- Usage beyond included credits costs $10 per 1,000 credits
- HIPAA BAA, SSO, SCIM and audit logs are Enterprise only
What users say
G2 reviewers rate Lindy very highly for ease of use and time saved on automation, though many call it expensive. Trustpilot and the few Capterra reviews are far more critical, citing unpredictable credit costs, unreliable agents, billing issues and slow support.
What people like
- Easy to set up and intuitive to use, even without technical skills g2.com
- Saves time by automating routine tasks for founders and small teams g2.com, capterra.ca
- Highly customizable outputs and workflows capterra.ca
Common complaints
- Expensive; credits drain quickly and overages are hard to predict g2.com, uk.trustpilot.com
- Agents can be unreliable: errors, unwanted actions or failed tasks uk.trustpilot.com, capterra.ca
- Billing after trials and trouble cancelling reported uk.trustpilot.com
- Slow or unhelpful customer support uk.trustpilot.com, capterra.ca
Scores are shown as each site published them on the date checked. They come from those sites' reviewers, not from us, and they never affect our rankings. Ratings based on fewer than 10 reviews are left out. The summaries are our own words, gathered Oct 22, 2026; follow the links to read the reviews.
Alternatives
- Botpress — Platform for building AI agents for customer support across webchat, WhatsApp and helpdesks
- Chatbase — Build AI agents trained on your content to answer customers across chat, email and voice
- Gumloop — Platform for building AI agents and automations that work across company apps
- Notion AI — AI agent, meeting notes and enterprise search built into the Notion workspace
Evidence
| Fact | Label | Source | Observed |
|---|---|---|---|
| integrations | Vendor-described | www.lindy.ai | Oct 17, 2026 |
| overview | Vendor-described | www.lindy.ai | Oct 17, 2026 |
| pricing | Vendor-described | www.lindy.ai | Oct 17, 2026 |
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