Overview
Make is a visual automation platform for building multi-step workflows (scenarios) that connect apps, data and AI models. It supports AI agents, a conversational builder called Maia and an MCP server. It lists over 3,000 pre-built app integrations and bills by credits.
Label: Vendor-described — Captured from the vendor's own materials. Not independently verified.
Best for
- Teams building visual, multi-step automations at lower cost than Zapier
- Business users who want no-code building with the option to add JavaScript or Python
Key features
- Visual drag-and-drop workflow builder, or build by prompting
- AI agents with goals, tools, limits and visible reasoning
- 3,500+ app integrations plus custom HTTP/API connections
- MCP server to run automations from Claude, ChatGPT or Gemini
- Custom code steps in JavaScript or Python
- Live observability and run monitoring
What it does
- Drag-and-drop visual workflow builder
- AI agents working across integrations
- Maia conversational automation builder
- MCP server
- 3,000+ pre-built app integrations
Use cases
- Automate repetitive tasks between your apps — Visual drag-and-drop builder with AI agents and 3,000+ app integrations.
Drawbacks & cautions
- Free plan limited to 1,000 credits/month and 1 data store
- Some AI features consume more than 1 credit per action
- Price depends on credit volume
What users say
Capterra and G2 reviewers rate Make highly for its visual builder, flexibility and value. Trustpilot reviews are much harsher, centering on a steep learning curve, reliability after updates and hard-to-reach support.
What people like
- Visual builder makes complex flows feel like assembling a puzzle, even for non-coders capterra.ca, g2.com
- Broad integrations, including AI services, allow many use cases capterra.ca, uk.trustpilot.com
- Good value, with a generous free tier compared with rivals uk.trustpilot.com
Common complaints
- Error handling and debugging are hard to get right capterra.ca, g2.com
- Steep learning curve for advanced features capterra.ca, uk.trustpilot.com, g2.com
- Hard to reach a human; support is slow and has no live chat capterra.ca, uk.trustpilot.com
- Some report workflows breaking after updates and a sluggish interface uk.trustpilot.com
Scores are shown as each site published them on the date checked. They come from those sites' reviewers, not from us, and they never affect our rankings. Ratings based on fewer than 10 reviews are left out. The summaries are our own words, gathered Oct 22, 2026; follow the links to read the reviews.
Alternatives
- Zapier — No-code automation and AI agents connecting thousands of business apps
- n8n — Workflow automation and AI agent builder with self-hosting and code options
Evidence
| Fact | Label | Source | Observed |
|---|---|---|---|
| api | Vendor-described | developers.make.com | Oct 17, 2026 |
| capabilities | Vendor-described | www.make.com | Oct 17, 2026 |
| pricing | Vendor-described | www.make.com | Oct 17, 2026 |
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